The Power of Positive Reinforcement
Friendly Assassins
Last year at the ISSM, I gave a presentation called “Friendly Assassins and Enemy Plants.” This refers to fact that many presenters often face their biggest hurdle when they are rehearsing in front of a critical leader/boss/coach. There to help and encourage, the presenter’s team often winds up breaking their spirit by nit-picking too much and failing to mention what was done well. Most people couch the feedback with, “Great (insert positive qualifier), but…” and then a list of mistakes.
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